Frequently Asked Questions
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What do the dogs do during their time at RFRD Academy Dog boarding?
Dogs at RFRD Academy Dog boarding engage in a variety of activities. They start their day at 5:30 am and are let out every 3.5 to 4 hours for enrichment, engagement, and potty breaks. The facility focuses on providing a stimulating and engaging environment for the dogs until the end of the day at 9:30pm.
What veterinary care is available in case of emergencies?
In case of emergencies, RFRD Academy Dog boarding uses Ark Vet Care. They have a partnership with this veterinary care provider to ensure that any emergency situations are properly addressed.
Who is the primary veterinarian for regular care?
The primary veterinarian for regular care at RFRD Academy Dog boarding is Aborn Pet Clinic. They are responsible for routine veterinary care and can be contacted for any non-emergency veterinary needs.
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Are grooming services available at RFRD Academy Dog boarding?
Yes, grooming services are available at RFRD Academy Dog boarding. Unity Bulldogs is the grooming service provider associated with the facility. They can provide grooming services for your dog during their stay.
Are additional walking services offered?
Yes, RFRD Academy Dog boarding offers additional walking services. Pawz Hub and Brassy Paw Army are the walking service providers associated with the facility. You can opt for these services to ensure your dog gets regular exercise and walks.
How often will I receive updates about my dog?
Daily updates about the dogs are provided on RFRD Academy's social media site. Additionally, personal updates about your dog are given every other day to keep you informed about their well-being and activities. It's always a good idea to reach out directly to RFRD Academy Dog boarding for any specific questions or concerns you may have.
How does RFRD Academy handle dog outbreaks or if a dog gets sick while in their care?
If a dog gets sick while at RFRD Academy Dog boarding, they take several steps. This includes contacting the primary veterinarians of the dogs, maintaining open communication with pet parents to keep them informed, and isolating the sick dog to prevent the spread of illness.
How does RFRD Academy handle dogs with behavioral issues or dogs that are not altered?
RFRD Academy Dog boarding has a structured approach to handling dogs with behavioral issues or dogs that are not altered. Their facility operates on a 1:1 ratio, meaning each dog has one handler assigned to them. Free play is generally evaluated on a case-by-case basis and may not occur if it is deemed unsuitable for the individual dog.
Do dogs have access to water at all times?
Yes, dogs at RFRD Academy Dog boarding have access to water 24/7. They ensure that dogs have continuous access to fresh water to stay hydrated throughout their stay.
What are the temperature conditions at the facility?
RFRD Academy Dog boarding provides central heating and air conditioning to maintain comfortable temperature conditions for the dogs. This ensures that the facility is suitable for dogs regardless of the weather conditions outside.
Are the staff members trained in emergency response?
Yes, the staff members at RFRD Academy Dog boarding are trained in Red Cross cope (Caring for Our Pets in Emergencies) training. This enables them to handle emergency situations and provide appropriate care to the dogs under their supervision.
What are the operating hours of RFRD Academy?
RFRD Academy operates on an appointment-based system. However, specific opening hours for appointments and services are as follows: - Boarding drop-offs: Occur between 7:30 am and 9:00 am. - Boarding pick-ups: Should be no later than 8:00 pm.
Is RFRD Academy open seven days a week?
Yes, RFRD Academy is open for boarding drop-offs and pick-ups seven days a week. This allows flexibility for pet parents to schedule appointments and retrieve their dogs on any day of the week.
Can I drop off my dog outside of the specified boarding drop-off times?
It is recommended to adhere to the specified boarding drop-off times between 7:30 am and 9:00 am. However, if you require special arrangements, it's best to contact RFRD Academy directly to discuss your situation and see if alternative arrangements can be made. If you anticipate any issues with picking up your dog on time, it's advisable to communicate with RFRD Academy in advance to make alternative arrangements if possible.
For any specific questions or concerns regarding appointment scheduling or opening hours, it is recommended to reach out directly to RFRD Academy for further information and clarification.